This privacy notice explains our information practices and the choices you have about the way your personal information (PI) is collected, used, and protected.

1. YOUR PRIVACY IS IMPORTANT TO US

1.1. TACACS.net is committed to respecting the privacy of all individuals. Any questions or concerns can be directed to the email address listed at the end of this notice.

1.2. This notice applies to TACACS.net and for all purposes discussed herein (where TACACS.net is the Data Controller).

2. DEFINITIONS

The following definitions apply to terms used throughout this notice:

2.1. Personal Information (PI)

Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2.2. Controller 

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

2.3. Processor 

A natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

3. INFORMATION COLLECTED AND PROCESS

During the processes of product download inquiries, digital marketing campaigns, and support services TACACS.net may collect and process the following PI (without limitation):

3.1.1. General Data

3.1.1.1. First and last name, email address, telephone number, occupation and employer information, work address.

3.1.2. Sensitive or Special Data

3.1.2.1 No sensitive data will be collected

4. PURPOSES AND LEGAL BASES FOR COLLECTING / PROCESSING PERSONAL INFORMATION (PI)

4.1 TACACS.net collects and processes PI under the following circumstances:

Process Categories of PI Legal Basis Purpose of Processing
Download Inquiry Name, email, telephone, occupation, company Consent Digital marketing
Support Inquiry Name, email, telephone, occupation, company Consent Digital marketing
Support Services Name, email, telephone, occupation, company Contract Provide support services

4.2. Absent statutory or contractual requirements, data subjects may refuse the processing of certain PI.  If that occurs, the consequence of such a refusal would likely compromise the organization’s ability to deliver the purpose or function for which that PI was initially intended.

5. RELEASE, SHARING, AND / OR TRANSFER OF PERSONAL INFORMATION

5.1. Access to PI will at all times be restricted to only those individuals who require access to perform a necessary job function in accordance with the original purpose of collection (Principle of Least Privilege). TACACS.net may share your PI with third parties that process the information on its behalf. These may include (without limitation):

5.1.1. TACACS.net does not share data subject PI with any third-party entities for purposes other than the purpose of rendering TACACS.net products or services.

5.2. Any such third parties receiving PI are required to sign confidentiality agreements or provide assurance agreeing to handle all confidential information containing personal data in accordance with applicable law. Additionally, TACACS.net will validate any third party involved in the processing of PI will have the proper technical and organizational measures in place to protect PI.

5.3. Except as described above, we will not otherwise use or disclose any of your PI, except to the extent reasonably necessary: (i) to correct technical problems and malfunctions and to technically process your information; (ii) to protect the security and integrity of our Web site; (iii) to protect our rights and property and the rights and property of others; (iv) to take precautions against liability; (v) to the extent required by law or to respond to judicial process; or (vii) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety or national security, as applicable.

6. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

6.1. When collecting personal information or sharing it with third parties, personal information may transfer to international borders. That includes information originating from the European Economic Area (EEA) and transferring to third countries outside of that region. When that occurs, the organization will take all necessary steps to ensure the protection of this information by implementing appropriate safeguards relative to the risk and sensitivity of the information being processed.

GDPR Compliant Safeguards Processes that rely on that Safeguard
Standard Contractual Clauses Support Services
Privacy Shield Download and support inquiries, sales activities, digital marketing campaigns

6.2. If you have questions regarding the safeguards described above, or would like to review that safeguard, please contact us using the contact information provided at the bottom of this notice.

7. DATA SECURITY

7.1. TACACS.net maintains a high level of security, particularly in relation to PI. Computer equipment, networks, programs, data, and documentation are maintained to a high standard, and access to data and equipment is at all times restricted to appropriate staff. TACACS.net’s security framework is designed to ensure that holistic and effective security practices are maintained using the highest levels of data encryption and secure transmission methods to protect PI that TACACS.net collects and processes.

8. DATA RETENTION

8.1. TACACS.net will retain PI only for as long as is necessary for the purpose(s) for which it was collected and in accordance with any applicable consent given in relation to such PI and any applicable laws.

8.2. Data will be securely destroyed upon request by a data subject (when applicable), or the data is no longer needed for the purpose(s) it was collected for.

9. INDIVIDUAL RIGHTS

Individuals have the following rights in relation to their PI*

Right to be Informed This privacy notice provides the information you are entitled to receive. (e.g. Purpose of the processing, right to withdraw consent, etc.)
Right to Access The right to view your PI that is being processed and/or request a copy of this data.
There is no charge for TACACS.NET providing you with this data and it will typically be provided within three weeks of the request (unless the request is unfounded or excessive).
Right to Rectification The right to have PI rectified if it is inaccurate or not up to date.
When applicable, TACACS.NET will promptly update any incorrect information.
Right to Erasure The right to have PI deleted.
When applicable, TACACS.NET will promptly delete the requested data.
Right to Withdraw Consent The right to withdraw previously given consent for processing PI.
When applicable, TACACS.NET will cease processing PI collected by the basis of consent.
Right to Data Portability The right to have PI transferred to him/herself or to another controller.
When doing so the information will be provided in a machine-readable electronic format.
Right to Object The right to stop processing of PI, contingent that the objection to processing is based on legitimate interests or the performance of a task in the public interest / exercise of official authority (including profiling).
Right in Relation to Automated Decision Making Right to object to a decision based on automated processing.
When possible a manual review of information will be conducted to reach a decision.

*Not all rights are guaranteed. Legal basis for collection/processing, the requirement of disproportionate effort, legal requirements, and other factors can have an impact on data subject rights.

10. COOKIE POLICY

This cookie policy (“Policy”) describes what cookies are and how Website Operator (“Website Operator”, “we”, “us” or “our”) uses them on the Tacacs.net website and any of its products or services (collectively, “Website” or “Services”). You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser. Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our website or using our Services. Cookies may be set by the Website (“first-party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the website and services during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

What are your cookie options?

If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org. Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features our website and services offer.

Changes and amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may do so by contacting us using the information below.

11. AUTOMATED DECISION MAKING

11.1. TACACS.net, when given consent per applicable laws and regulations, will use data subject email addresses to automatically distribute emails relating to product offerings, company updates, and other marketing activities.

12. RIGHT TO LODGE A COMPLAINT

12.1. If an individual believes they have a grievance regarding violation of this privacy notice or applicable privacy laws, rules, or regulations, you are encouraged to write to us using the contact info provided at the bottom of this notice. We will investigate and attempt to resolve reasonable complaints and disputes regarding our use of PI.

12.2. If an issue cannot be resolved, you may contact or submit a complaint free of charge by contacting us using the information below.

13. PRIVACY NOTICE CHANGES

TACACS.net reserves the right to modify or amend this privacy notice. For instance, this privacy notice may need to change as new legislation is introduced or as it is amended. It is recommended that individuals implicated by this notice review the most current version of this notice available at https://tacacs.net/privacy/

14. MERGER

If TACACS.net should ever file for bankruptcy or be acquired by a third party, merge with a third party, sell all or part of our assets, or otherwise transfer substantially all our relevant assets to a third party, TACACS.net is entitled to share the PI to potential and subsequent business and merger partners.

15. NO REPRESENTATION / NO LIABILITY

TACACS.net makes no representations about the content of the information found on this Web site. The information presented on this Web site is provided to you “AS IS,” WITHOUT ANY WARRANTY, IMPLIED OR EXPRESSED, INCLUDING BY WAY OF EXAMPLE BUT WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. Under no circumstances shall TACACS.net assume liability for the use or interpretation by you of information found on this Web site; rather, this will be your responsibility. TACACS.net expressly disclaims liability for any direct, indirect, incidental, consequential, or special damages arising out of your visit to this Web site and/or the information contained on this Web site, even if TACACS.net is proven negligent.

16. HOW TO CONTACT

16.1. All communications, questions, or concerns about these privacy policies should be addressed to TACACS.net’s Data Protection Officer at compliance@tacacs.net

16.2. If an individual believes that they have a grievance regarding violations of this privacy notice or applicable privacy laws, rules, or regulations, you are encouraged to write to us using the contact information provided. We will investigate and attempt to resolve reasonable complaints and disputes regarding our use of PI.

16.3. If an issue cannot be resolved, you may contact or submit a complaint free of charge with the organization’s Data Privacy Officer.